Help Center

Misshow has offered wedding and occasion dresses online since 2010. Our selection includes wedding, bridesmaid, mother-of-the-bride, flower girl, prom, evening and party styles.

We focus on fabric selection, workmanship and value, with made-to-order options and customer support to help with your questions before and after purchase. Delivery includes production time as well as shipping time; please plan ahead for your occasion.

Yes. Email your inspiration photos to sales@misshow.com so our team can review your request. Please include at least two clear images showing the front and back, plus close-ups of important details where available.

We will review the design, fabric, measurements and event date before confirming feasibility, price and production requirements. Please obtain confirmation before placing a custom order.

If you ordered through your account, sign in to view your order information. You can also use the order link in your confirmation email and, once dispatched, the tracking details in your shipping email.

If you cannot find an update, email sales@misshow.com with your order number and the email address used at checkout. Our usual response time is 24–48 hours.

We offer international shipping. Enter your complete delivery address at checkout to confirm whether your destination is supported and see the available shipping options.

Check your name, address, postal code and contact information carefully to help avoid delivery problems. See the Shipping Guide for regional details.

Contact sales@misshow.com with your order number, a description of the issue and clear supporting photos. We will review the details against your order and the applicable policy.

For return requests, contact us within 7 days of receiving the item and wait for approval before sending it back. Approved returns must be shipped within 30 days of receipt. Please review the full Return Policy for eligibility and conditions.

Shipping costs depend on your destination and the available delivery option. Review the shipping charge at checkout before payment.

Our Shipping Guide includes regional rates and the US$200+ free-shipping offer. Check the offer details and the options shown for your address rather than assuming that every destination or delivery service is free.

Take your body measurements and compare them with the size chart on the individual product page. Do not rely only on your usual clothing size, as sizing can differ between brands and styles.

Custom measurements are available for eligible styles. Have your measurements taken carefully, preferably with professional help, and provide all the information requested. Contact us before ordering if you need sizing advice; minor alterations may still be needed.

Use the size chart and regional labels supplied for the specific dress rather than assuming a US or UK size number is interchangeable. Compare the listed bust, waist and hip measurements with your own.

If your measurements do not match one standard size, ask us about the available custom-size option before placing your order.

Hollow to floor is the vertical distance from the hollow at the center of your collarbone to the floor. Stand upright and measure barefoot; this measurement does not include shoe height.

Provide your heel height separately if requested for your order. Do not add it to the barefoot measurement unless our team specifically instructs you to do so.

Some design changes may be possible, depending on the dress's fabric and construction. Send the product link and a clear description or reference image of the change you want before ordering.

Our team will confirm whether the modification is possible and whether any additional charge or production time applies. Please do not assume all changes are available or free.

Email sales@misshow.com with the product link and the details you would like to see, such as the back, fabric or embellishments.

We will check whether additional photos are available and share what we have. Extra images are not available for every style.