So far I give this dress 5 stars. When I ordered the dress I had issues entering in my measurements as I have unusually large hips compared to the rest of my body. Customer service was great with helping me to get my order through. I got emails in the beginning where they checked again with my measurements just to be sure they were correct. I was thankful with how thorough they were. My package arrived on time. It came in a bag in a box. So not the most quality packaging. However the dress itself doesn't look like it will need dry cleaning. The detailing on the dress is so beautiful and there are sequins sewn into the dress that you cannot see in the stock photo. I tried on the dress over my clothing as soon as I got it and even without it laced up I can tell already it is perfect. I go to take photos in a few days so when I do I will be posting lots! This dress is worth it! Here are the photos so far just trying it on. The detailing you can see is just stunning! I cannot wait to add more photos! (285lbs it would not let me add my weight)